Media Contacts:
CRC, Inc.: Jim Poirier, Vice President of Sales (845) 774-1231 ext 230

FOR IMMEDIATE RELEASE:

CRC ACCELERATES NATIONAL EXPANSION INTO NORTHEAST & SOUTHWEST REGIONS

New York - April 21, 2004-Communication Research Consultants, Inc. (CRC) Today announced the opening of two new offices, which will help to better accommodate their regional sales reps as well as their current and future client base. Hudson Valley NY is now open & Phoenix AZ will be opening this June. The Long Island NY office is & will continue to be primarily focused on sales & multi location operations. While the Hudson Valley NY office is mainly focused on national operations, the new Phoenix AZ location will be a national sales office, primarily focused on the continued growth & expansion of CRC's current footprint with an emphasis on increasing new business and enhancing our presence in the southwest & west coast regions. Another important aspect of this expansion is to help further develop & improve upon the notoriety of CRC's unique service as well as its national name recognition.

"As Executive Vice President of CRC's Sales & Business Development Division, I have endeavored to create and sustain a world class sales organization to match the unique and superior service we provide to our clients. I have witnessed the hard work and significant accomplishments of our many team members and I could not be more proud of their collective effort", said PJ Cammarata. "Although we've recently experienced a 400% increase in new business, I believe this national expansion will help us to greatly exceed those numbers in 04' & beyond. This rapid growth clearly represents only the tip of the iceberg for CRC", said Cammarata.

"It is exciting to be a part of a growing & creative organization like CRC", said Marc Arner, CRC's new Vice President of Business Coordination. "I look forward to taking on this new challenge designed to help our company streamline & enhance its internal business processes", said Arner.
"For 15 years, CRC has been a leader in Telecom Cost Optimization consulting because we have always put the client first which has clearly resulted in our tremendous growth and unimpeachable reputation", said Robert Weinger, President of CRC, Inc. "Without all team members adhering to our culture first & foremost, and focusing on our vision to be recognized as the most honest & ethical consulting company in the world, CRC would not be where it is today. It is the hard work of our employees that has made CRC a great success ", said Weinger.

About CRC, Inc.; Communication Research Consultants, Inc., is headquartered in Chester, New York. Founded in 1989, CRC has experienced unprecedented new business growth of 400% in recent years. CRC provides a completely unique service, which generally results in savings that are five times that of a typical bill audit, providing the client with a 20% - 40% reduction in overall annual voice and telecommunication expenses. CRC's clients include; Reuters, Weight Watchers, The American Red Cross, Sbarros, Arizona Iced Tea, Publishers Clearing House & many, many more.